GG Chat is GiveGab’s automated help center and educational database, providing unparalleled support to anyone fundraising or donating through the platform. GG Chat is powered by GiveGab's passionate and talented team of Customer Success Champions through our exclusive integration with Intercom.
GiveGab’s Customer Success Champions and Chat Specialists respond to your questions in real-time during business hours.
For frequently asked questions and after business hours, GG Chat anticipates your questions and provides you with instant feedback through automated responses and support article suggestions.
Through GG Chat, you can search our dynamic and extensive Help Center to find answers to your questions 24/7 and maximize your fundraising efforts through the GiveGab platform.
GG Chat also recommends blog articles to help take your digital fundraising to the next level.
Our Customer Success team prides itself on making the work of fundraising professionals as easy as possible. Of the many services we offer, our support team:
GG Chat is present on all donation flows to ensure that your donors and fundraisers are supported every step of the way.
With extended support during your giving event, you, your donors, and your peer-to-peer fundraisers are guaranteed the most pleasant online giving experience available.
All the benefits of GG Chat are made available to our fundraising partners across our various product lines.
As a premium feature, you can make GG Chat match your organization's branding by choosing a different color from the traditional GiveGab blue.
Check out the Giving is Gorges branded GG Chat to compare!
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